Terms & Conditions

Last updated: May 2026. Please read these terms carefully before using MedMax Care services.

1. Acceptance of Terms

By accessing or using the MedMax Care website (medmaxcare.in) and any associated services, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our services. MedMax Care reserves the right to update or modify these terms at any time without prior notice.

2. Nature of Services

MedMax Care is a medical tourism facilitation platform. We connect patients with accredited hospitals and qualified medical professionals in India. We do not provide medical advice, diagnosis, or treatment. All medical decisions are made solely by licensed physicians at the respective hospitals. We act as an intermediary and coordinator, not a healthcare provider.

3. Medical Disclaimer

Information provided on this website is for general informational purposes only and is not a substitute for professional medical advice. You should always consult a qualified physician before making any healthcare decisions. MedMax Care does not guarantee specific medical outcomes. Results vary by patient condition, treatment, and hospital.

4. Enquiries & Appointments

Submitting an enquiry or booking a consultation call through our platform does not constitute a confirmed medical appointment. MedMax Care will contact you to discuss your requirements and facilitate the appointment process. We reserve the right to decline service requests at our discretion.

5. Pricing & Payments

Treatment cost estimates provided by MedMax Care are indicative only and may vary based on diagnostic outcomes, hospital policies, and individual patient requirements. Final pricing is confirmed by the treating hospital. MedMax Care's facilitation fees, if applicable, will be communicated clearly before any commitment is required.

6. Third-Party Hospitals & Doctors

MedMax Care partners with accredited hospitals and registered medical professionals. While we conduct due diligence in selecting our partners, we are not liable for the actions, decisions, or outcomes of any third-party hospital or doctor. Any agreements, disputes, or claims related to medical treatment are between the patient and the treating facility.

7. Limitation of Liability

To the maximum extent permitted by applicable law, MedMax Care shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our services, including but not limited to medical complications, travel disruptions, accommodation issues, or loss of data. Our total liability in any matter shall not exceed the facilitation fee paid, if any.

8. Intellectual Property

All content on this website including text, images, logos, graphics, and design is the property of MedMax Care or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission from MedMax Care.

9. User Conduct

You agree to use our website and services only for lawful purposes. You must not misuse our platform to transmit harmful, fraudulent, or offensive content. MedMax Care reserves the right to terminate access for any user who violates these terms.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

11. Contact

For any questions regarding these Terms & Conditions, please contact us at info@medmaxcare.in or write to: MedMax Care, 5825/07, New Chandrawal, Jawahar Nagar, Delhi 110007, India.